Customers' experiences from Saka

 
Saka was once again awarded as Finland’s best used car dealer in the comprehensive Service 1 purchase study commissioned by Auto Bild in 2025. This marks Saka’s third top spot in this particular study, and we received special recognition for the development of our digital services, our sales-driven approach, and our genuinely friendly service.
The Service 1 purchase study is the largest customer study in the automotive industry and is conducted annually between January and June. Researchers carry out extensive mystery shopping across the country, visiting all our stores multiple times.
Saka is passionately committed to customer satisfaction. We ensure that every customer is served to the highest possible standard, and their individual car needs are properly mapped out. Our sales staff receive continuous training, guaranteeing their outstanding vehicle expertise. Our professional purchasing and inventory management ensure that customers always find the most suitable car for themselves and the necessary additional services. Listening to our customers and responding to their needs is reflected in our growing customer satisfaction.