Saka was once again awarded as Finland's best used car dealer in the comprehensive Palvelu 1 mystery shopping study commissioned by Auto Bild in 2025. This is Saka's third top ranking in this particular study, and we received special recognition for the development of digital services, sales-oriented mindset, and friendly service.
The Palvelu 1 study is the automotive industry's largest customer research project, conducted annually between January and June. Researchers perform mystery shopping across the country, visiting all stores multiple times.
Saka works purposefully towards customer satisfaction, ensuring every customer is served as well as possible and their vehicle needs are correctly identified. Our sales staff is trained regularly, and their automotive knowledge is excellent. Professional purchasing and inventory management guarantee that customers find the most suitable cars and related services from us. Listening to customers and meeting their needs is reflected in the growth of customer satisfaction.
